The PBO actively monitors media references to both our published work and our unpublished responses to requests from parliamentarians.

From time to time, we may consider that a reference requires clarification, or that it is incorrect or that it misrepresents the PBO. The action we take in those circumstances varies depending on if the work is already published.

Instances where a reference to the PBO or our work may be of concern include, but are not limited to:

• factual errors in reporting the PBO’s products or role, for which we will consider the need for correction;
• attribution of material to the PBO, either directly or implied, that we did not produce, for which we will consider the need for correction;
• unclear or missing information that would lead to a materially different interpretation of our work when compared with the full information. In such cases we will consider the need for clarification.
   

References to unpublished PBO responses to requests from parliamentarians

Most of the PBO’s work for our clients in the Australian Parliament is confidential and unpublished. If this work is referred to publicly, we will review the reference. In some circumstances, we may consider that the reference requires further clarification.

Where appropriate, the PBO’s first preference is to discuss our concern with those involved (parliamentarians, journalists or others). Our preferred approach will be for them to clarify the matter themselves. We consider that the most effective way to ensure our work is clearly understood is for Parliamentarians to publicly release the entire response we provided to them.

If the reference to our work is not clarified to our satisfaction, our legislation allows us to make a statement in the public interest. This may include releasing additional information sufficient to address the reference.

In deciding the appropriate action to take, the PBO will consider factors such as:

• the damage a misrepresentation could have on the reputation of the PBO, including perceptions of our independence;
• the materiality of the misrepresentation;
• how widespread the reporting of a misrepresentation is;
• the public interest in taking an action;
• the impact any public statement we make may have on parliamentary processes; and
• the impact of not making a public statement.
   

References to published PBO work

The PBO monitors references to itself in the media to ensure we, and the information or advice we prepare are referenced correctly. On occasions where our published work is referenced incorrectly, we assess the reference and take action as appropriate. This will involve the PBO contacting the relevant source and requesting they correct the material. As an example, in the majority of these cases, the PBO requests a correction for cases of straightforward ‘typos’ for numbers or mistakes in describing complex technical information.

Reporting

Where a PBO costing or analysis is released publicly or the requesting parliamentarian advises it can be released, we will publish the costing on this website in the Costings section.

Our regular activity reports include aggregate statistics on our activity regarding clarifications and corrections.

Owing to the confidential aspect of our role, the PBO does not comment on individual cases where we have requested a clarification or correction.

The PBO appreciates the typically cooperative and speedy responses to our requests.