This proposal has five components that aim to provide better support and services for those affected by family violence.

• Component 1: Provide 25 family violence specialists to deliver informed and rapid support for people experiencing family violence.
• Component 2: Create a dedicated family violence phone line and prioritise processing of family violence reports to enable people to receive payments quickly and immediately access a specialist to help them.
• Component 3: Allow people up to one month to claim crisis payments in cases of family violence (an increase from seven days).
• Component 4: Allow social security debt to be waived if it was incurred through an act of family violence.  The cost would be offset by allowing the Commonwealth to pursue the perpetrator of family violence for the debt, rather than the victim, when safe to do so.
• Component 5: Review Centrelink processes and services to ensure staff have up‐to‐date family violence training.  Also make it easier for people to identify that they are experiencing family violence and get help; on the phone, at terminals, through forms and at Centrelink offices.

All components would have effect from 1 July 2020.